FAQ

Is the oud real?

Each product page says exactly what it contains: genuine agarwood (oud) oil, an oud accord, or a blend of the two. We never blur the difference.

Are your products alcohol-free?

Yes. Our hair oil and serum contain no alcohol.

Can I use them under a hijab or scarf?

Yes. The formulas are light and non-greasy, designed to be worn under a scarf all day.

How long does a bottle last?

With daily use, a 50 ml bottle of oil usually lasts about 6 to 10 weeks.

What's the difference between the oil and the serum?

The oil is richer, for nourishing dry ends and lengths. The serum is lighter, for daily smoothing, frizz control and shine, with a softer scent.

Where are your products made?

In Muscat, Oman.

How much is delivery?

UK delivery is free on orders over £40. Orders are usually dispatched within 1–2 working days.

Can I return an item?

Unopened items can be returned within 30 days. For hygiene reasons we can't accept opened products unless they are faulty. See our refund policy for details.

I have sensitive skin. Is it safe for me?

Please check the full ingredient list and patch test before first use. If irritation occurs, stop using the product and contact us.